10 Critical Communication Skills

Updated: Jul 26


Unfortunately, interpersonal communication skills are rarely taught in school. We learn them independently.


If you’ve never tried to strengthen your communication skills, they’re probably not as good as they could be!


Improve your communication skills and your relationships with these strategies:



1. Focus on the specific behavior, rather than the person. Address the other person’s behavior or words. It’s much more agreeable when someone says, “It hurts my feelings when you don’t listen to me” instead of “Why do you have to be so rude all of the time and ignore me?”


When you attack the other person, they become defensive.


When people are defensive, unproductive fighting and arguments are the common result.

You’re interested in changing the other person’s behavior. You can’t change who they are. Focus on the behavior.


2. Find the right time. If your partner comes home from work and slams the door, it might not be the best time to share your issue over the dirty dishes in the sink. Pick a time when everyone is calm and when there are few distractions.


3. Be clear and assertive. It’s unfair and unproductive to expect others to read your mind. Be confident enough to be open. Your happiness is more of your responsibility than it is anyone else’s. Let your partner know how they can fulfill your needs. If something is bothering you, share that information.


4. Be willing to compromise. Compromising means that both of you give something up. All relationships require compromise.


5. Consider the other person’s point of view. Strive to be empathetic. Take a walk in the other person’s shoes. You might realize that maybe you’re being unreasonable or unrealistic.


6. Create a safe environment. Be receptive to the concerns of your partner. When you react poorly, your partner will be less likely to communicate the next time. Create an environment that permits sharing without punishment.


Be grateful when your partner is willing to speak up.


7. After you speak, listen. It’s not just about getting your point across. You also have a responsibility to listen. You might learn something invaluable. Have you ever learned anything while you were speaking? I'll wait...


8. Avoid giving in just to keep the peace. This is really unproductive. While that solution works in the short-term, your feelings are unlikely to change. The issue will still be there, only there will be resentment, too.


Your own happiness and peace is on the line. Avoiding conflict will only make you feel better today. Your grief will only return in the future, with interest. You don't want any regrets.


9. Let go of the past. Everyone makes mistakes. Harping on the past only stirs up old wounds. Keep your attention on today and the future. You’ve already had the conversation 100 times. The next time will likely have the same result.


10. Avoid assumptions. Many communication problems are the result of poor assumptions. Seek clarity. Ensure you understand the situation before proceeding. It might just be a simple misunderstanding. An inaccurate assumption can be the starting point of another disagreement.


Effective and kind communication is pivotal in all relationships.


Communication skills can make or break a relationship.


Keep the lines of communication open by maintaining an environment that welcomes open dialog.


Avoiding the situation only postpones the problem.


Be assertive and respectful and share your concerns. Take responsibility for the quality of your relationship by strengthening your communication skills. You’ll like the result! Schedule your session with Coach Nrgy to learn how to begin applying these skills in your personal and professional relationships today. If your situation would benefit from having a Mediator, click here.


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